At Vibes Boutique 100% satisfaction is our number one goal! However, if you should not be satisfied with your purchase once received, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. We do NOT issue refunds or exchanges.
To start a return, visit our Returns Center follow instructions for returns. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Final sale items are not eligible for returns.
Shipping costs are NON-REFUNDABLE.
You can always contact us for any return question at [email protected]
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, we will issue you a store credit to use at your leisure. Please allow 5-7 days once we receive your return to issue to a store credit.
If you have any questions concerning your purchase, please don’t hesitate to email [email protected]
